Leads from Posts and Followers
Works on:💬 Facebook📸 Instagram
Everyone who likes or comments on your post has just raised their hand. These tools add them to your CRM in bulk, with their name and photo, so you can follow up. They're on the Platinum plan.
Turning them on
The likes and comments bars are off until you choose them:
- Open Settings and scroll to Post Lead Capture.
- Turn on the sources you want, separately for Facebook and Instagram:
- Post Likes → Leads adds everyone who liked a post.
- Post Comments → Leads adds everyone who commented, and the people who replied to them.
- Changes apply the next time you open Facebook or Instagram.
Adding people who liked or commented
- On Facebook or Instagram, open the list of people who liked a post, or open its comments.
- A Messenger Organizer bar appears at the top. Pick a Tag (folder) and, if you want, a Sub-tag.
- Click Add leads to CRM. The bar scrolls through the list for you and saves each new person.
- Press Stop whenever you like. Everyone found so far is still saved.
People already in your CRM are skipped, so nobody is added twice.
Adding Instagram followers
- On instagram.com, open any profile's Followers list. It can be yours or someone else's.
- Pick a Tag (folder) and optional Sub-tag in the Messenger Organizer bar.
- Click Add up to 500 leads. It scrolls the list and adds up to 500 people who aren't in your CRM yet, skipping anyone you already have.
The followers bar is always on for Platinum, with no switch in Settings.
Bar not showing on Instagram? The bars look for Instagram's English wording. If your Instagram is set to another language, switch it to English and reload the page.
Next Steps: Message everyone you just captured with Schedule Messages or a Sequence.
Was this article helpful?