Canned Response Feature
Messenger Organizer's Canned Responses (part of our Templates system) allow you to deploy perfectly formatted replies with just two clicks. This tutorial shows you how to use these responses directly inside your Messenger chat.
Deploying Canned Responses
- Open any Messenger Conversation
- Navigate to a chat on Facebook or Instagram.
- Access the Templates Menu
- Click the blue Messenger Organizer icon that appears directly inside your message input box.
- Select Your Template
- Browse through your pre-saved templates and click the one you want to use.
- Auto-Fill and Send
- The system will automatically inject the text into the chat box, including the contact's first name if you used the
{name}variable. Simply hit Enter to send.
- The system will automatically inject the text into the chat box, including the contact's first name if you used the
Next Steps: Building your library of responses? See how to Mastering the Automation Suite.