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Friends Automation

Works on:

Someone who just accepted your friend request is never more likely to answer you than today. Friends Automation welcomes every new friend with your message, files them into your CRM, and keeps an eye on who joins and leaves your friends list. It's on the Platinum plan.

Turning it on​

  1. Click Friends in the sidebar, then the Automations tab.
  2. Auto-welcome new friends: write your welcome message. {name}, your template variables and spintax all work. Choose the hours it may send in and a Max/day.
  3. Auto-tag into your CRM: pick a folder, and every new friend is filed into it with their name and photo. Use Also tag new friends into to add them to more folders.
  4. Tick Send in a background tab if you'd rather the welcome go out from a quiet tab than a pop-up window.

Messenger Organizer checks your Facebook activity log about every hour for new friends. Nothing is sent to anyone during that check.

The card shows you what's happening​

  • When the next welcome goes out, or why it's waiting: outside your sending hours, today's limit reached, or paused.
  • Counts of welcomes queued, sent today and failed.
  • Pause and Resume, Send next now, and Retry failed for welcomes that didn't go through.
  • The latest welcomes, with the reason next to any that failed or couldn't be confirmed in the chat.

A welcome is never sent twice on its own once Send was pressed. If one couldn't be confirmed, the card asks you to check it arrived.

Friends lifecycle radar​

The radar lists new friends, people who Unfriended you, friend Requests in and Requests out, and blocks, all from your activity log.

Smart suppression: anyone who unfriended or blocked you is never welcomed or tagged again, even if they add you back later.

Next Steps: Find more people to add with Suggested friends or Bulk Friend Requests.

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